Your satisfaction is our priority. Explore our transparent refund guidelines for web hosting services.
Quick Response
Within 24 Hours
Prorated
Refunds
Dedicated
Support
We offer risk-free trials on most hosting services with full refund eligibility when requested within specified periods.
7-day full refund from purchase date. Cancel anytime within first week for complete reimbursement.
30-day prorated refund based on unused service duration. Example: If canceled after 15 days on annual plan, receive refund for 350 days.
7-day full refund policy applies to both monthly and annual plans. After 7 days, no refunds permitted due to scalable resource allocation.
7-day refund window for annual plans only. Refund amount calculated as:
(Total Payment) - (Used Days × Daily Rate)
Requests must include detailed justification via support ticket.
All domain purchases and renewals are final due to ICANN regulations and registry fees.
Dedicated resources are allocated immediately - no refunds after provisioning.
SSL certificates, dedicated IPs, and migration services are non-refundable.
Contact support before canceling - we might resolve your issue!
While we strive for flexibility, repeated refund requests (>3/year) may result in account review. We reserve right to refuse service if policy is abused.