Understand the rules and responsibilities governing your use of EnergyHost services.
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These Terms of Service Agreement are an agreement between EnergyHost and you. This agreement sets in place the terms and conditions for the use of any products and services set forth by EnergyHost. Please read carefully to ensure you understand our terms before purchasing any of our products or services.
Effective upon acceptance, these terms govern your use of our services until terminated. By registering for and using our services, you represent that you are at least 18 years of age. The Services are intended for use by users who are 18 years and older. Any registration, use of, or access to our services by anyone under 18 is a violation of this Agreement.
We may modify terms with 30 days’ notice via email. Continued use signifies acceptance.
EnergyHost, based in Patna, Bihar, offers web hosting and domain services. Contact us via energyhost.in or our client portal.
Orders are confirmed upon setup. Full payment is required in advance of our service provision. Unfulfilled orders (e.g., unavailable domains) result in full refunds. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published on our website. Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled to suspend the services provided to you.
Availability not guaranteed. We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered. The registration and use of your domain names are subject to the terms and conditions of use applied by the relevant naming authority (e.g., ICANN for .COM/NET/ORG). You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable despite refusal by the naming authority to register your desired name.
Optimized for websites/emails. Resource-intensive tasks are prohibited on Hosting plans. Our website migration service is provided as a courtesy, but we do not make any guarantees regarding the availability, possibility, or time required to transfer an account.Our hosting services are optimized for website and email hosting. Unauthorized activities, including resource-intensive tasks like automated web crawling or extensive video processing, are not allowed on shared hosting accounts. We reserve the right to manage server resources to ensure stable operations for all customers. EnergyHost limits web hosting accounts to 10GB each for multimedia files, archives, disk images, databases, executable files, and compiled programs. Any unfair or inappropriate usage may result in immediate account suspension at EnergyHost’s discretion
Our hosting services are optimized for website and email hosting. Unauthorized activities, including resource-intensive tasks like automated web crawling or extensive video processing, are not allowed on shared hosting accounts. We reserve the right to manage server resources to ensure stable operations for all customers.EnergyHost limits Reseller hosting accounts to 10GB each for multimedia files, archives, disk images, databases, executable files, and compiled programs. Any unfair or inappropriate usage may result in immediate account suspension at EnergyHost’s discretion
99.9% uptime goal. If your shared or premium server has physical downtime that falls short of our 100% uptime guarantee, you may receive 1 month of credit on your account (does not apply to planned maintenance or acts of God). Your use of our services is at your sole risk. Our backup service runs daily and saves 7 backups, but we make no guarantees about their availability.
Prohibited: hacking, spam, illegal content (e.g., child pornography, copyrighted material infringement). Violations may lead to suspension or termination. You may upload, store, publish, display, and distribute User Content, but you are solely responsible for ensuring it complies with this agreement. EnergyHost exercises no control over and accepts no responsibility for User Content. Prohibited uses include Denial of Service attacks, brute force attacks, bulk email (over 1,000 emails/day), and hosting prohibited materials (e.g., IRC scripts, proxy scripts, HYIP sites). Under its sole discretion, EnergyHost reserves the right to determine any unfair or inappropriate usage, which may result in immediate account suspension. EnergyHost prohibits hosting image hosting scripts, auto-surf/PTC sites, IP scanners, brute force tools, spam scripts, banner ad services, file dumps, and commercial audio streaming. Restricted content also includes escrow services, HYIP, FOREX, MLM, gambling, hacking, illegal activities, pirated content, fraudulent sites, bulk SMS gateways, payday loan sites, and live sports streaming. Any violations may lead to account suspension.
It is your responsibility to maintain the security of your account and ensure that scripts/programs are secure. You agree to be fully responsible for all use of your account and for any actions that take place through it. Any account found connecting to a third-party network or system without authorization is subject to suspension. If you do not remove malicious content after being notified, we reserve the right to leave access to services disabled and impose fees for verified abuse (First notice: no charge, Second notice: $5 penalty, Third notice: Account Termination).
You agree to pay for the services in advance. Invoices must be paid within 2 days of the due date, or services may be suspended with a 10% late fee. Misuse or fraudulent use of payment methods is a violation of this Agreement. EnergyHost provides a 30-day money-back guarantee for shared, premium, and VPS accounts, provided no abuse has occurred, and you have been a customer for 20-30 days without prior disputes or chargebacks.
Review terms regularly for updates!
We reserve the right to terminate services for non-compliance. Please use our services responsibly.